Infrastructure Management Service

Infrastructure Management Services (IMS) offers rich portfolio of service offerings, which is span across the infrastructure lifecycle. It includes infrastructure consulting, enterprise helpdesk data center, end user computing, enterprise networking, enterprise security, managed security services and transformation services.

Our IMS team consists of experts from all technological domains. An ecosystem of strong alliances and a delivery & data center footprint across continents helps us provide true 24X7 services to over 200 customers in multiple industries such as Telecom, Banking, Manufacturing, Insurance, Retail and Healthcare. Our IMS Academy helps us constantly innovate and deliver differentiated and incremental value to our customers.


  • Two Decade of Experience in managing Complex IT Infrastructure environments
  • Multiple engagement models with shared risks and rewards
  • Ability to scale as you grow.
  • Partners with best-of-breed technology providers
  • Our experiences, best practices and investments deliver unprecedented scalability
  • Multiple engagement and delivery models with a choice of pricing options
Infrastructure management is sometimes divided into categories of systems management, network management, and storage management.
Among other purposes, infrastructure management seeks to:

Reduce duplication of effort Ensure adherence to standards Enhance the flow of information throughout an information system Promote adaptability necessary for a changeable environment Ensure interoperability among organizational and external entities

Maintain effective change management policies and practices Although all business activities depend upon the infrastructure, planning and projects to ensure its effective management are typically undervalued to the detriment of the organization. According to IDC, a prominent research firm (cited in an article in DMReview), investments in infrastructure management have the largest single impact on an organization's revenue.